All orders are processed within 1 to 3 working days (excluding weekends and public holidays) after receipt of your order confirmation e-mail. You will receive a further notification when your order has been dispatched.

 

Return policy

If you are not satisfied with your order, you have 14 days from the date of receipt to return it. Delivery charges are at our expense in metropolitan France for orders of €150 or more.

Returned items must be in perfect condition for resale, unworn, unstained, undamaged and unwashed.

Refunds will be made within 14 days of receipt of your items and will be automatically credited to the account associated with the credit card used for payment. If you have any questions about returns or refunds, please do not hesitate to contact us at contact@openend.fr.